Shocking experience. Booked and paid for a courier to collect an item but they never arrived. When asked about this I was told that failed collections can be rebooked but this entails cancelling the booking (resulting in waiting for a refund) and then having to rebook at a different price.
When I checked the status it said the item wasn't available which is absolute BS because I was at home the entire day and NO ONE TRIED TO COLLECT!
Extremely disappointed
6 months ago
ParcelHero.com has a
4.1
average rating
from
5,486
reviews
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