David Edmead
Joke of a company Had the sales man round for a conservatory (4hours) he couldn't.t show us the image of the conservatory, so told him I wasn't prepared to sign until I saw the images. He returned the following day, we signed at £26,000 (3.5 hours). 10 day later the surveyor arrived (5.5 hours). Noted a couple of issues with the original. 1) not included the a rated glass we were sold. 2) only accounted for 1m2 of plastering. 3) garage wall is only a single skin, needed to be insulated etc. Surveyor called sales man, and explained these. Salesman statement he had missed them off, and that they should be included with no additional cost. Surveyor also mentioned a soil test as we are 200m away from the sea and moving the boiler flume. 4 weeks after the surveyors visit, no communication with Zenith. I have been calling, emailing, texting the office and head office with limited progress. Finally found out this morning (verbally) they want to add on more than £12000 to the job. Thing he forgot the add!!!!! No the things mentioned above that he agreed should be done but made a mistake and agreed no price increase. (this is stated on my documents). They also want to do a raft foundation, WHY? They don't know, but we are close to the sea. Explained my soil is the same as where there Office is in Southsea (Portsmouth). They don't need raft foundations in Southsea!!!! Wasted 6 weeks with these jokers, and over 12 hours of my time. So what do I do now? Will I loose my £399.
5 years ago
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ZenithHome.co.uk has a 1.5 average rating from 56 reviews

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