Do not use this company , from £1500 to £5000 price drop in half hour via Ashley Wells giving it the sales talk , agreed and they were sorting finance , they said it was sorted and gave deposit , survey done : 5 weeks later , called them about date to fit windows , and said finance had not been approved ???? Why did they take deposit if said it was agreed ?? Total conn : I asked why they had n t call me to let me know ? Loads of promise s to call me back , 10 phone calls , no call backs , this started in February , they said it would take up to 30 days to refund even though they had money since feb ? It s a conn , and finally went to citizens advice and they told me to how to write a letter ending contract , finally got a refund ! Please be careful especially if the older generation get sucked in by zenith ,, absolutely shocking from sales to customer service :