I had a disappointing experience with Arbtech. Despite initially booking a Pat survey through their website, I encountered several issues throughout the process. The service was subpar, with the surveyor lacking professionalism. Additionally, I was shocked to discover hidden costs, as I was pressured into purchasing unnecessary additional surveys at exorbitant prices. It's worth noting that Arbtech wanted me to do two extra surveys, whereas I found another reputable company that completed the job for less and without requesting additional surveys. When I attempted to address my concerns with the company, I was met with dismissiveness and threats of legal action. Overall, I cannot recommend Arbtech due to their poor communication, unprofessionalism, and unethical business practices.