Furniture…buyer be warned QUALITY CHECKS NOT CARRIED OUT OFFICIALLY TOLD BARKER AND STONEHOUSE HAVE STOPPED CARRYING OUT QUALITY CHECKS ON FURNITURE BE AWARE OF THIS BEFORE YOU PART WITH YOUR MONEY ... THIS WAS TOLD TO ME TODAY BY A MANAGER WHOS NAME I CANNOT PUT ON THE SITE.. ITS OFFICIAL ... SO BUYER BEWARE.. My table was delivered with the brass base full of dark marks all over the brass base and even a dent at the top . I didn't unbox the table top I daren't look at any more of the item. I am completely gob smacked at the appalling condition and how it could have possibly passed their quality checks to be released for delivery.!! Later found it didnt have a check!!! So now I have a big table top unwrapped on my lounge Floor, a table base that looks like it belongs in a skip, and my old table which was 10 times better was collected for charity yesterday, so now have no table at all, Buyers be warned!! I have notified barker and stonehouse, and also advised I will be putting a review up ..they didn't care.. not heard back yet-UPDATE never heard..so after calling again and speaking to 4 people NOW told ... Barker and Stonehouse do not carry out quality checks before furniture is delivered due to covid... BUT it is ok for the customer to be put out by having furniture delivered unchecked first, and then having to have delivery men in their home twice as replacement is needed, also have the upset trauma, and timewaste!!! And was told by a manager customers are supposed to be told that the furniture will not be quality checked... well i definitely was not told!!!! also I am told by a manager that its ok complain but the ombudsman wont offer more compensation than us... i was refused a delivery refund and offered 100.00 compensation... bear in mind a took a day off work, arranged for people to come around to assemble the table... large marble top, very heavy, waited ages for it... got to wait till next week now for a replacement, gave my old table to Sue Ryder which was 10 times better, left with no confidence that the replacement table with be fit for purpose or quality checked will be checked... although I am told that this time it will be, have all the inconvenience, time waste, stress, tears, as well as having to send in photos twice, ring twice, speak to four people in all. it has ruined my day and I will personally never ever buy from this company again... and I am told from a manager ... its ok complain... and we are not obliged to carry out quality checks... REMEMBER THIS WHEN CUSTOMERS ARE PAYING YOU THEIR HARD EARNED MONEY BARKER AND STONEHOUSE