I RECEIVED TOTALLY UNPROFESSIONAL CUSTOMER SERVICE FROM THE MANAGER SIMON HE IS RUDE AND PATRONISING AND NO MANAGEMENT SKILLS, I HAD AN ITEM TAKEN WITH MY RUBBISH COLLECTION WHICH SHOULDN’T OF BEEN TAKEN SO I WENT TO OFFICE TO TRY AND RETRIEVE IT AND WAS ADVISED THAT IT WOULD OF BEEN CRUSHED, UNDERSTANDABLY I WAS VERY ANGRY BY THIS BUT INSTEAD OF THE MANAGER BEING PROFESSIONAL AND DEALING WITH MY COMPLAINT IN A PROFESSIONAL MANNER AND SHOWING EMPATHY HE TOOK GREAT PLEASURE IN BELITTLING ME AND SPEAKING TO ME IN AN ABRUPT MANOR BLAMING ME FOR ITEM GOING MISSING FUELLING MY ANGER EVEN MORE, THEN A FEW DAYS LATER AN EMPLOYEE WAS BELITTLING ME ON FACEBOOK SO BASICALLY I WOULD NEVER IN A MILLION YEARS RECOMMEND THIS COMPANY THEY ARE TOTALLY UNPROFESSIONAL AND THEY HAVE NEVER EVEN OFFERED TO REPLACE MY ITEM THATS WORTH £100