Having read one or two slightly negative reveiws I was a little apprehensive of purchasing but was more than pleased by the quick response I received to my initial email, the delivery of extra clips with my shades (as requesied in the email), the quality of the shades, the ease of fitting the side ones and their quick removal, and the very handy storage bag. My only regret was that the rear screen is not one single piece but two matching sections which, consequently, join in the centre and create a visible line in the rear-view mirror. Although I appreciate that this makes them much easier to store in the boot I nevertheless decided to return the shades and received a very prompt refund without any problems.