I ordered two pairs of the ‘Helen Womens Sports Trainers’ in the colour Visone Nubuck, one for myself in size 6 and one for my sister in size 5.5. Unfortunately, what I received was the correct pair for myself along with, what I think must be, a pair of ‘Aloe Womens Trainers’ in the colour Antique Rose in size 5.5, i.e. I was sent a different style AND colour from the one I ordered. There is even a mismatch in the label for the latter pair of trainers as this is for a Helen Visone Nub/Mesh. While the style and colour are possibly just about similar enough to explain the mix up, it means that I now have the inconvenience of spending time dealing with the return for the shoes intended for my sister, taking it to the post office (as it’s over £50 in value) and having to argue about getting a refund for the correct amount of money including the money spent for returning an incorrect item. I will leave feedback with Trustpilot once I have completed the return. I gave 2 out of 5 Stars, as I do like the ‘correct’ trainers I ordered for myself and they are well-made and comfortable.