The product itself and the customer service from the shop (over the phone) was good, but the delivery experience can only be described as absolutely appalling. The delivery driver was extremely rude and despite the fact I had been charged $300 for delivery - insisted that the fee only included taking the product off the truck or "tailgate" delivery as he called it. When I explained that I couldn't carry the 70kg bar fridge box inside by myself (being a 60kg woman) he said he "had a bad back" and could not get the bar fridge inside for me (which could have been done with a trolley I believe - but he made no attempt to even consider this). The driver showed absolutely no compassion or care factor for the issue. He even left the box cable tied to the delivery pallet! If it had not been for the kindness of 2 tradies working at my neighbour's house, who carried the box up and inside my house (and who also cut the cable ties and disposed of the pallet), it would have been left outside on my front lawn in the rain that appeared hours later. Would NEVER buy from this business again after this horrible experience. I suggest they seriously re-consider the courier company they are using!