Having read a lot of reviews prior to ordering my Microwave I was slightly dubious as to wether I’d receive my order… however, I received my Microwave today, perfectly packaged curtesy of Fed-Ex and I’m over the moon delighted with it… I’m pretty sure the reason some orders take a little longer to arrive is because they are arriving outside of the U.K, such as my microwave, where it is only sold in Europe. I waited roughly three weeks and had good communication from Comwales along the way. In my opinion it is unnecessary for people to write such horrid reviews in much harder times ‘post wise’ especially since some people wanted out of the EU….. Thanks Comwales team, your doing a great job 😊