Hello, I'm just emailing you regarding my experience today. We had a lovely time and really enjoyed our day until we went to the tills to pay. The assistant's name was Kira and she was extremely rude and seemed very inexperienced. There was no hello, please or even bye even after we said bye. She was talking to some other girl behind the till, being really rude and nasty obviously on purpose. I can only say she really neees some customer service training if you don't want to lose the rest of your customers as we won't be visiting again as i can't stand this rude attitude for no obvious reason. Very unprofessional and silly, i mean this is common sense which she should have learnt in school. Please do pay attention to your staff as you are chasing your customers away.