This clock arrived today and its absolutely beautiful - in fairness the picture doesn't do it justice. Its beautifully made, had a nice sounding cuckoo and a lovely tone to the melodies. The detail on it is lovely and it looks even better when hung up in its final place. It was very well packaged and came with batteries and full instructions which were easy to understand. I'd also like to thank Cuckoo collections for outstanding customer service - all my questions were dealt with in a very timely, professional manner. It was a pleasure dealing with you and buying from you.