Cancelled my policy with these guys due to a few issues firstly never stated they was a broker not an actual normal insurance they had wavered the cancellation fee as the trainee didn’t explain thing correctly to me. Secondly I had to ring back up because I hadn’t received my cancellation documents and they guy didn’t cancel it. Then I’ve received my cancellation documents to find out £50 fee been added and also £35 fee which stated they would be wavered due to the above issue when you catch them out they act like they can’t hear you on the phone then cut off then you phone back up have to go through it all again because the idiots didn’t put the notes on even the manager tried to pull the wool over my eyes (until he looked at my occupation) and soon pulled his finger out stay well away from these not even worth looking at in my opinion
9 months ago
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Debenhams Car Insurance has a 4.09 average rating from 1,859 reviews

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