Absolutley shocking. Enquired about canceling policy early due to car not starting and was told I would have to pay 230.00 which is more than what was remaining on the 4 months left on policy. I said to forget it and I would just pay rest of policy and they said no as I "sold the car" and cant have a policy for car I dont have. I replied I did have the car and certainly hadnt sold it as it's not worth anything and to listen back to the recorded conversation the operator talked over me and was extremely rude and said my policy is now cancelled, I reiterated I didnt want to cancel and he wouldn't listen. I had only enquired for a price to cancel. The customer service is AWFUL!!