I took delivery of a new car (lease on monday) its now wednesday! All i wanted was to transfer the details of the old car to the new car, fairly simple i thought. After being told the car doesnt exist (was sat on my drive and already DVLA registered) told i had to wait for the underwriters to get in touch over the additional £350+ premium they wanted. I went on a comparison site to find that i can get the insurance cheaper than im currently paying now with the new car details. The staff dont care just fob you off ....underwriting havent contacted us yet! You told me 24 hours and you will find out. Yet im still waiting for any form of communication and now i have a car that sits on my drive not being able to be used. Plus the ball ache of having to get the bus into work this morning as i cant use the car!