We ordered two sofas - one corner chaise and one custom made 3 seater to match from Delux Deco. The staff (owners I think) were helpful sourcing fabric samples and I was pleased there was no hard sell or pushy sales talk. We sat around on the sofas on several visits before making our minds up. Staff helpful, but left us to browse when we needed to. We put in our order, information was provided about time scales, delivery etc. We were updated regularly. My emails were responded to quickly and in a friendly personal way. Both sofas were delivered on Monday by two very helpful gentlemen from the Delux Deco delivery company. They unpackaged the sofas outside, so no mess in the house, and after bringing in the sections and cushions - all carefully carried one by one into the house, they very helpfully positioned the sofas to the closest inch to align with a piece of artwork that I have on the wall and other pieces of surrounding furniture. The sofas look really lovely - very impressive and a distinctively a high end look, what is more, we are absolutely delighted with the comfort aspect, to the extent that as we are lounged on them, we find ourselves debating whether they are the most comfortable sofas we have ever had - we keep concluding that they are! We saved an absolute fortune buying these from Delux Deco and can't believe the quality. Our other sofas (in another room) cost over £6,000 and the new ones look just as good but cost us around £2,300 ish. Although at times the lead time felt a bit long, it was worth the wait, and probably no longer than other companies. At least our puppy is older now and, dare I say, super well behaved so far - no puppy paw prints yet! We would recommend and buy again.