From using the website, to ordering fabric samples, to making inquiries to the Delux Deco team about pairing a sofa with a chair, design ideas and fabric wearing technicalities - the team were an absolute pleasure to speak with and were extremely knowledgeable and helpful. I loved the updates you received via text on the progress of your new sofa, it took all the stress out of the waiting game. The sofas arrived exactly when we had agreed at point of purchase, were exactly what I was expecting and we LOVE our new sofa! Plus the delivery team were a total delight! All in all, I really do rate Delux Deco and would recommend them to anyone. Great product, great service, great people - wish more companies were like this!