Hi review readers....eventually out new suite was delivered...9-15 weeks became nearer 17...the automated updates were not very welcoming or accurate and we had to enquire by phone to clarify contradictions....the guys who delivered it, Ian and Josh were great ambassadors for Delux Deco,Ian , the front man was hugely complementary of the gear etc and they did a great job installing it and it all worked for 2 days then one of the touch buttons for the recliners has failed so I m not trying to get that resolved...took a day to get a reply to an email and chased by phone, now waiting til 8-10-19 to get a Homeserve furniture fixer out to survey the job and then re book with replacement kit to put it right so we will have to see on how this resolves itself....maybe I ve just been unlucky with a switch breaking so soon after installation and we now unfortunately get to test their after sales service which is subbed out to Homeserve....suite looks nice in situ but if it does nt work as it should it will become a bugbear and Delux Deco have nt been very available thus far so I ll reserve judgement on a rating until this gets resolved....sales bit was good, wait for the stuff and info was poor,kit is good to v gd if it works but if it all fails then it is very poor as the sales guy Graham went to lengths to tell us in the store they have a great track record with these switches, motors and systems....jury is out...
4 years ago
Delux Deco Ltd has a
4.5
average rating
from
139
reviews
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