I’ve placed an online order for a next day delivery unfortunately the package was delivered to a completely different address (even though I put the correct details) I raised the issue with Dermalogica and telling them that I really need my cream , but they couldn’t do anything until they receive a confirmation from Royal Mail. That all happened last Friday today is Wednesday and I’m just getting an email from them they can send the replacement order or a refund, and not even trying to be nice to the loyal customer and maybe offer to send a new package ( while I’m waiting) ; with the same product or anything nice like that like a compliment gift. I’m very disappointed Dermalogica how you treated me. I’ve been in the retail business myself and this is not how you treat your customers.