Price reasonable and shipped on time. We printed wedding invites. The font, although appearing clear on the PDF we sent, is not easily readable on the invites. The text had different colours. The black text is clear but the coloured text is not, it appears 'dotted' / printed at a lower resolution. I understand this may be due to the printing process, but I would have expected a printing company to do a test print first and inform if the result would be a lower standard than would be accepted for the type of product printed. EDIT: I have been informed that the colour printing issue is because the PDF I supplied was in RGB, not CMYK, format. The way this website works is your upload is sent straight to the printer, with no human quality assurance. After posting my review, I was offered a reprint of my wedding invites and given instructions on how to change the PDF. I had, by this point, already sent my invites so it was not useful to me. Ross was very helpful though and did try to resolve the issue. I think the PDF Print Ready Artwork Checklist (that you see on the right when you check out) does not mention this automatic process explicitly. The process is mentioned on the 'What is a print ready PDF?' FAQ page, although you would have to actively look for this. This page states: 'Supplying a print ready PDF not only eliminates all of the extra files you would have traditionally sent to a printing company, it will also speed your file through our pre-press department as we won’t need to load everything into our system. By supplying a print ready PDF you create a simple workflow between you and us, enabling a hassle free transition from design through to print and delivery.' It also states that: 'The file is supplied as four-colour process CMYK and not RGB colour space. If you are unfamiliar with this terminology don’t worry, we will convert it for you, though some colours may look washed out.' Therefore, this information was available on the website if I had both found it and then understood what it meant. I think the website should state that there is no human review as part of the process, either before printing or after printing, in clear terms, on the checkout page. I understand that the process will obviously reduce costs and print times, however, as I was using a professional printing company, I would have expected to be contacted if there was an quality issue with the final product before I received it. If you are unsure if you are supplying the correct format / setup of file, I would suggest emailing the company to check this before placing your order. As I mentioned, Ross was very helpful when trying to solve the problem and I'm sure the company is a very reputable one. I would recommend the company to a friend, albeit with the advice above.