I have tried every possible way to reach Express Eviction and get an update. Worse thing is they are suppose to be a legal team but theres no contact number for anyone in legal team who would be dealing with your case. You will just speak to reception advisors who will take your message and no one will call you back. I have been let down so many times. I will be leaving a detailed review at some point again but for now I will give brief background to this. I instructed Express Eviction to send S21 to my tenants which was ended on 22nd Number. 1 week in advance on 14th November I paid the fee and sent all documents. It's been 16 days and my file still hasn't been sent to the court. First they said due to technical issue they had backlog. When I asked for refund as I found another company who was willing to send my application to court as a fast track. Express Evictions immediately contacted promising this would be done within 24 hours. It's now been 6 days so that's well over 24 hours they promised. Yesterday morning at 6am they emailed saying my file is ready and signed. However I will get tracking number end of today. I emailed them asking if the file is ready why would they wait until end of today. Surprisingly no response. It's been really stressing. When you working full time you want peace of mind as you paying for the service. You are not paying for stress and anxiety. 16 days have been wasted and I'm still not 100% if things will be done or I will get another excuse of technical issues. Its been an awful journey so I would suggest anyone looking to use their service pay attention to negative reviews. I made a mistake of ignoring the negative reviews and as you can tell I've been suffering for over 2 weeks now.