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I ordered a £500+ Dryer from Donaghy Bros on Thursday evening as our old one gave up, it was showing as In Stock with a 3-5 working days, the following day I received an email to say the item was in Stock with their Home delivery company in the UK and they would be in touch with me to arrange delivery......and that was the last I heard. The following Tuesday I rang the delivery company and was told that they didn't know anything about my order....I contacted Donaghy Bros who said that there had been a mix up and the item wasn't actually in stock in the UK and that they were awaiting a delivery of stock from the manufacturer and they weren't sure when I would get my dryer. After contacting Donaghy Bros on Wednesday I was told that it would be delivered on Monday so I arranged to work from home so I could be there when it is delivered, after again chasing Donaghy Bros Friday morning I have been told that it will now be delivered on Tuesday....... Not once have I received a call/text/email from them keeping me updated, all in all pretty poor customer service !
7 years ago
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Donaghy Bros has a 4.8 average rating from 8,248 reviews

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