I have never in my 81 years dealt with a worse company. My summer house bought several years ago and expensive is no longer fit for purpose, doors bent, hinges not strong enough to take their weight so falling inwards and won't close or lock. Window frames rotting as are the door frames. Customer service none existent and emails sent to you dismissive and rude. Internal wood twisting and gapping. A much cheaper small cabin bought 20 from a local supplier used as an office is almost as good as new. I would not recommend Dunster House to anyone. I have read reviews giving Dunster House 5 star rating for a product only recently installed. What I would say to them is remain vigilant. The troubles with the summerhouse appeared within the first two years of installation.