I have been trying to communicate with your company with emails back and forth. it has finally made me come to leaving a review. We contacted your company to solve a condensation and dampness issue in our cellar. Environ carried out a survey and quoted insistently for a very expensive tanking system that they said, was required to solve our problem. The tanking has been finished and the condensation is till there, and now they say, that the tanking was not for that effect. I enquired about an air brick that was never installed, and the engineer that carried out the work said it could not be used. My intention is to warn other customers about the poor service Environ property services in dealing with my issue. Obtain other quotes and other information, because, I was pressed into accepting a proposal that has not solved the issue at hand in my home. The customer service Faye and Emily have been very polite and the engineers on site were very professional and left my house very tidy after each day of work. I think you should train all your personnel, specially your surveyor in customer service qualities, they do not have the intention to listen to the customer, they make a report and propose an expensive investment that would not solve the problem and just make us waste money. I am still waiting for a quote and guarantee to finally solve the issue we have in my home. I have noticed now that all your reviews are over 1 year old