Fantastic product and service. Yet to use the shower but it looks amazing and is of top quality. We had an issue with a lugg (vital piece of fitting for the thermostat) missing so contacted the company who dealt with it promptly and effortlessly and had a new one sent to me the very next day, so pleased with the service. I want to add from the images I had sent them they clarified the lugg was lost by the installer as they can tell from how the screw is placed in a certain way so regardless of this they sent one as a gesture of good will :) Very happy and Thank you!