We booked an hour of entertainment for our son's 4th birthday party and it was a great success overall. The communication has been excellent throughout. They are flexible and also give advice on how to organise the party. I had never organised anything like this before and was a bit lost in the choices, but they've helped tremendously to pick the right package that fits for us Shaun has been really professional throughout and been excellent. His balloons were also a great success. And our son loved being part of the show. He laughed a lot and was very happy! Highly recommend their services