I recently had an extremely disappointing experience with a company from which I ordered a "star box" in December, intending it as a special gift for my little boy. Despite multiple attempts to reach out to them via email, I have received absolutely no response. It's now been several weeks, and we still have not received our order. What's more frustrating is the complete lack of communication options available; they've even disabled comments on their Facebook page, which now I understand why. The inability to engage with them on any platform has left me feeling ignored and helpless. This lack of customer service and disregard for customer satisfaction is unacceptable. I strongly advise against purchasing from this company. The experience has not only caused significant inconvenience but also ruined a gift meant to bring joy to my child. Avoid this company at all costs to prevent a similar disappointment.