Everyone involved were super kind, reassuring and really good at what they do. From the moment you walk in up to when you leave you can tell they put care and thought into everything for you. The procedure was nowhere near as scary as I thought (quite relaxing actually). Any questions or concerns, you can just ask and they will put your mind at ease. They make a nice dinner for you and make sure your well fed with snacks and drinks through the day. No complaints at all from me, super happy with my new hairline and I can't wait to see the results when it grows through. Amazing clinic and I am glad I decided on this over going abroad!