was given a latest delivery date at time of order, rang about 5 days before the end date and was told everything was in order for delivery. Rang on last given day when oil had still not arrived to be told that order couldn't be found and wouldn't be delivered as promised. Was then rung back and told lorry had broken down ! - sounded like a very lame excuse. Fuel was delivered a day late ( bearing in mind this was 15 days from order). If I hadn't rung I'm convinced the oil wouldn't of arrived at all ! Interestingly there is another review of the same company ( Chandlers) saying pretty much the same thing a few days earlier. would be nervous of using this service again as we were very low on oil by the time the delivery was made.