Appalling service after bike purchased. Eventually bike couriered to me, but had to cut seatpost myself. The bike was not checked properly at the 6 week check. I took it to another R&M dealer who found one brake needed bleeding ( I had pointed this out at the check but was partially working). I had been asked if I would like to change the angle on the handlebars- I agreed to discuss when collecting the bike- but the mechanic present on that day didn’t know how to do it. The rear wheel had not been fully secured after tyre change and the tension on the gear band was incorrect. With a poorly secured wheel and a non functioning brake…..this is a very poor level of service