When I tried to speak to Hastings about renewing my car insurance, the operators accent was so strong I had to keep asking her to repeat. As this call is not free I gave up, I then cancelled my policy but they keep saying I've renewed. Apparently you cannot renew automatically unless they have your credit card details, hopeless. I have now insured with NFU because they do not have "we are experiencing a high number of calls" overseas call centres, which, according to Hastings they do not have! Rubbish communication.
3 weeks ago
Hastings Direct has a
4.2
average rating
from
46,367
reviews
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