Alex
At the age of 25, it's quite a daunting feat deciding whether or not to undergo a hair transplant. As someone that had been receding from unfortunate age of 18, it's something that of course plays on your mind a lot. I've casually researched the idea of surgery, but never in great detail as the costs in London are extortionate. Recently I was told about people who go abroad to have such procedures, but dismissed it almost instantly as it seemed 'dodgy' and the only thing (hair related) worse than balding, would be to have a bodged transplant that looked awful. I was forced by stress to take time away from teaching after a terrible start to the year and needed to find a way to help boost my self-confidence and self-esteem, so started looking in more detail at the idea of having the procedure done abroad. I found an article on the BBC and subsequent YouTube videos talking about GetHair and read through a number of incredibly positive reviews. I felt it was important to book a consultation in person so I could see how professional the business actually was. After visiting the office in Angel and meeting consultants, especially Stuart, it was an easy decision to move forward with the surgery. From first contact with Stuart to leaving the hospital under Gabina's guidance, the customer service team have been completely faultless. Not only are they incredibly quick with their responses, but were very helpful in offering further advice (such as staying in a more central based hotel for those wanting to be a tourist for a week). I received a fully detailed report within 24 hours of the consultation from Dr Tayfun too, which also impressed me. To support this, the transfers provided can't be faulted either. It was arranged for me to be picked up from my centrally located hotel and brought to the one provided as I was already in Istanbul, and instead of dropping me off at the airport, I was taken back into the city to enjoy some more tourist spots the day following the surgery as my flight was a late one. Although the driver spoke little English (yet far more Turkish than I spoke), he was very friendly and would point out certain spots to appreciate! The hotel is completely top notch. If I'm being honest, I felt somewhat out of place! The service was brilliant, the staff were very helpful and spoke good English and breakfast was fantastic. It was everything you'd expect from a hotel with a grand piano in the lobby. I guess my only gripe would be that the spa area closed at 10pm, which gives little time to use after a day of sightseeing and that the pool was a little on the small side for those who enjoy having a swim to unwind. Of course, this is irrelevant after the surgery as you won't be using it! Finally, and most importantly, the surgery itself was very smooth. The team were incredibly professional and someone who spoke good English was there between each of the stages to ensure you know exactly what is happening. The surgical team were very friendly and bubbly. Although they didn't speak and awful lot of English, they created a very relaxing atmosphere and made sure to check constantly that there was no pain. The four hours or so shot by and I'm pretty sure I managed to doze off at one point as the procedure is completely painless (minus the aneasthesia). The only slight criticism I could offer is that the start of the whole procedure was incredibly quick. By this I mean the time where Dr Tayfun drew up the new hairline. There wasn't any sort of discussion regarding this part, which I feel is quite important. That all being said, he's the expert in the field and you have to trust his experience and judgment! Of course it's far too early to see the full effect, but so far the recovery has gone swimmingly. I'm now at day 8 and the last of my scabs came out during today's wash. By following the guidelines given for aftercare, I see no reason why any problems should arise! I would 100% recommend GetHair to anyone looking to have their hair transplant. Not only are the prices (compared to the UK) incredibly reasonable, but the service itself was completely faultless. Plus if you're in an un/fortunate enough position to build in a holiday, it doesn't get much more beautiful and impressive than Istanbul.
2 years ago
 
GetHair has a 4.87 average rating from 398 reviews

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Alice, Customer Support

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