AVOID!!! Zero customer service, expect to chase chase chase!! As my previous ‘anonymous’ review. Here’s a timeline still no shutters!! November 23rd -ordered shutters for 27th Feb fitting date (booked day off work) 26th Feb - I thought I should ring to confirm shutters are still to be fitted tomorrow (27th) answer NO sorry but they aren’t due to be delivered until 28th. Why nobody had the courtesy to let me know is extremely poor. Couldn’t cancel holiday as shift covered. Later that day fitter rings to say they are due to be delivered 6th March AM and he will fit them 3pm onwards on that day. So I swapped shifts to ensure I’d be in. But at 14:30 he rang to say they hadn’t arrived and are now due on the 13th (yesterday) we made no plans for fitting, you know just in case!! To my non shock, I heard nothing at all, I thought I better ring customer services again seeing as they have clearly lost my number. Today I have been told my shutters are on a container that is now due in on the 25th of March. I have now been given 5 different dates all in all by 4 different people. To say that Hilary’s are liars and incompetent would be understating it. AVOID!! bare in mind I haven’t even got the blinds yet. GO TO DUNELM, fantastic blinds and fantastic customer service, oh and great value. HILARYS, my biggest school boy error to date!!!