Sadly what started out to be a good experience has unfortunately turned into a nightmare. I had Hillarys to do my entire 4 bedroom brand new house. The fitter arrived on the 15th December 2023 with everything and got straight to work. When it came to fitting the last curtains in the dining area the wrong tracks had been sent. The fitter said that he could temporarily put up some track so that the curtains could hang but we couldn't close them, we agreed that would be ok until the new tracks arrived. The fitter spoke with Hillarys who reordered the 2 tracks. We were advised that the tracks would be fitted after Christmas. Fast forward to today we are still waiting for the correct tracks, allegedly the tracks either don't turn up they arrived wrong or damaged. We have paid Hillarys over £4000 in November 2023 and still waiting for the job to be finished. My kitchen patio doors/windows look awful with the makeshift track, that is in 4 pieces, everyone remarks on it, it's embarrassing really let's my new home down. I am tired of messaging the fitter and calling and emailing Hillarys, nobody calls me back, one girl called over a week ago at the fitters request as he has had enough aswell and quite frankly she was very rude and abrupt. I am really upset and I have just been again that the tracks were not on the fitters delivery today. I don't understand why it is so difficult to get 2 x 3.5 uncorded tracks. 15th March 2024 This response to my review is the quickest I have ever received, to be honest I haven't received many responses. It's sad that it has taken this to wake someone up. All I want is my dining area curtains finished. Date of experience: 15 December 2023