Very professional and informative personal service. I cannot think of anything that could have been improved we had the perfect holiday from initial phone conversation with Jez to our return flight home. I would use Firefly for any future holiday and be guided by their expertise and recommendations, which proved to work extremely well on our recent visit to France. Just keep going offering exceptional service and resorts, clients cannot ask any more. The extras offered like recommendations of car hire/additional insurance were very useful, but the accommodation was of such high quality that this seems the best way forward - to keep the current high standards and not compromise. We had the perfect holiday that suited ages from 0 to 66 and we all had the most amazing time. Thank you!!!!