Most hilarious shitshow I've experienced in a long time. Ordered Quantum Courser mount, after a while got fed up with waiting for a booster and asked for a refund. They told me to send an Email so I did. They then proceeded to tell me that they can complete my order within 2 days (even though its a random drop RNG mount) because they have the boosters. I asked for proof that they found boosters. They then proceeded to think I'm in EU when I'm in US, and told me they will find boosters from me. They found a "booster" (a dude that made the account 3 days ago), I joined the chat with him, he started working on my order, or so he said. After some time he wrote "done" and left the chat. I logged in and nothing changed so I massaged support. Support investigated and sent me a screenshot that the booster sent them with proof of completion. In it, my level 60 character (you can complete the dungeon with a level 70 only) riding a mount I already had that comes from a completely different event and isn't available anymore. I told them that and they then sent me a screenshot of the Quantum Courser drop and asked if it's me, I said no. I asked where they got the screenshot, they said "I don't know". I later wrote "Quantum Courser drop" on google images and found it.