They are deleting bad reviews by using the thing on the email. If you do not respond, your review will just be deleted, and that is all. I do not know why Trustpilot is allowing this, but I got scammed by these people, and they have yet to contact me or answer any chat or email after I was blocked without getting any boost or any money back. I have preordered this patch raid boost; I needed it in the first week. I have paid a lot of money but never received anything but excuses and rescheduling. When I told them I did not want to raid on week 2 or 3 and needed a refund, they kept offering me everything but not my money. Gold, other boosts, bonuses, another raid with more options, but all that is a lie. I will summarise all you need to know about that company: 1. They never refund your money back. 2. They never deliver the service, that is more complicated than leveling (however, I see a lot of bad reviews, where they can't deliver leveling, too) 3. They do not have any boosters and hire boosters on marketplaces. 4. All negative reviews are true. They are constantly deleting many negative reviews. Honest people scammed by them do not respond in 3 days to the Trustpilot verification email - you do not see all negative reviews. 4. They have a lot of positive reviews here, but check another review platform, where they can't delete the reviews - you will see the true face of Kingboost. On one famous review platform, they have more than 800 NEGATIVE reviews in a row. More than 800 people reported scam in a row without any positive review.