I am extremely disappointed that allotment orders are so far down your list of priorities. I fully appreciate that there are issues caused by the pandemic but what I fail to understand is why orders from retail and individuals are being processed within 21 days but those from allotment groups are being quoted 8 to 10 12 weeks. When we placed the original order on January 2, 21 days was quoted for our order. Incidentally money was taken from our account at the time of ordering meaning we paid for our seeds two months ago and have received nothing. We will now end up being late sowing some seeds and also by the time Kings get around to us some seeds may be out of stock. We have placed large orders with Kings for several years but you seem to be prioritising new orders above those from loyal customers, presumably as our seeds are discounted. Our orders are in fact made up of individual orders, so why aren’t our orders being treated as such . It should be easier for you as all the individual orders are posted to one address I have tried to ring and email Kings but only obtain automated messages. I am assuming that the same will happen to this email. To compound matters, I have promptly received seeds from other companies and could have gone into our local garden centre and bought Kings seeds off the shelf. I have in fact had to buy some seeds from other companies in order to obtain seeds that needed planting early but as I can’t contact you to cancel my order I can’t do this for the bulk of my order. As the person who manages the order I am the one who faces the frustration of those awaiting their orders. Due to the disregard that you seem to have for the needs of allotment growers, I am seriously wondering whether the offered discount is worth it. The readers of my blogs are aware of the problems we are having are would be interested to read how the situation is resolved.