In April 2023 we ordered a Dove Grey Bunk Bed with Trundle, 3 x Mattresses and a Hook n hanging Shelf. Prior to purchasing we reviewed the products and were satisfied that the quality would match our requirements. From the outset of our communications with 'Little Folk', our expectations were reassured with the competence of the staff we dealt with. They were fully conversant with the product ranges and competently answered our questions with honesty and integrity at all times. We were kept in regular contact in regards to the delivery date and approximate time. The delivery was seamless and as promised. The delivery men were polite and carried the furniture upstairs to the bedroom without issue and checked off the undamaged condition of the boxes with us before leaving. The furniture was straightforward to assemble using the clear diagrams provided on the website and took just over half a day to assemble. Our expectations were more than met and we are absolutely delighted with the rigid, robust frame, paintwork - Dove Grey finish and quality of the product. The beds look great and our three young Grandchildren were so excited when they saw their new beds and sleeping arrangements on overnight and holiday stayovers with us. The three recommended mattresses that are available totally complement and fit the beds, and really provide a comfortable nights sleep. The after sale service is spot on and everyone we've dealt with has been attenuative, caring, competent, courteous, polite and professional in every detail. The prices are competitive for the quality of product & no nonsense service from start to finish. Many organisations could learn much from their customer service skills. We highly recommend dealing with 'Little Folks Furniture' and so pleased we chose them as a supplier. Thank you! 😊
9 months ago
Little Folks Furniture has a
4.7
average rating
from
163
reviews
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