I had an idea in my mind of what I wanted but struggled to explain it! I wasn’t 100% of what I really wanted either! (Nightmare customer I’m sure!) However working with their designer really helped to piece it all together and through there excellent graphic designs I found myself understanding my own design ideas much better and ultimately coming to a final conclusion on design and brand image! A sample was made and now holding here in my hand… I love it! It’s actually better than I first imagined it. A mega high quality rubber patch that looks and feels quality!