My online order didn't update on the website so no confirmation of delivery except by telephone. What's the point of telling you to track your order online when it doesn't work? The delivery date wasn't kept I was only advised by email not phone that the driver wouldn't be coming. Told it would be the first delivery the next day, but that didn't happen, telephoned again and was promised a call back within 5 minutes confirming ETA, but that didn't happen either. I then received an email saying delivery would be before midday - and that that didn't happen. Finally arrived early afternoon. In summary, poor CS communication, and delivery dates times promised but not kept.