I agree with previous review. Some of the tiles we ordered arrived damaged - contacted Milagros and got through to a woman who seemed more annoyed than apologetic. She asked me to send photos of the damaged tiles and said she would then get back to me to arrange replacements. I’ve sent this email twice and had absolutely no response. Tiles were also wonky and not flat. Really poor service and terrible customer experience!!! Avoid !! If anyone is looking for some Mexican tiles I can highly recommend Caoba.co.uk - i have recently placed numerous orders via their website and tile quality is fantastic, orders were also delivered within a couple of days.