Handbrake adjusters mechanism job, charged £80 an hour labour for 1.5 hours plus parts plus vat total £174. Challenged price, stupid tech, replies bought parts, bought parts, somehow tricked me, presumed head office word sort, cliff / Chris Russell / Brussell sprout, turned out to be biggest Pratt ever, told him so on email, copied in NCS, RMIF, police, trading standards, scammers online, anyone & everyone, Chris / cliff would ignore or come out with bogus stupid reply, backing stupid Tech, justifying £80 per hour labour charge. Considering ccj / gov UK money claim, however have as last resort copied Kent police into emails, in case they could resolve, or go round and beat him with a stick / zapper, Chris / cliff must learn he is not above the law, nobody is, we have standards in modern day society, if we don't respect them, whether it be deliberate or mistake by tech & bogus CRM Brussel sprout further takes the ****, the Police should deal with the matter harshly & swiftly, I know they have the capability & are doing injustice to more parties then one, all the emails! So I just want a part refund really, so when the other branch of the same garage in the same city quote £50, forwarded quoted to Chris / cliff, it was like a bee up his bonnet, he soon replied to that one! However not satisfactorily. £80 per hour labour charge, is that, right, do they have a range of prices to charge from?