Work was done fine at a very competitive price. My only complaint is about the chaotic mix of automated and manual systems that the company uses. You select a branch, a date for the work, book and pay for it using using an online system. You then get an email asking you to phone the branch to get an appointment time(?!). When you arrive at the branch you are 'requested' to fill in a paper form which which asks the same questions as the online system did. Why? The desk sergeant at the branch was most insistent. He even had the cheek to mutter something about it being 'part of the contract' when I remonstrated. What cobblers...