Timing-belt replacement through Mr Clutch: Belt installed, car ran badly, independent mechanic found that the replacement had been put in backward (!) -- photographs taken -- Mr Clutch personnel 1) denied that an error had been committed, 2) accused the mechanic and me of colluding to defraud through PhotoShopping the pictures. No refund or compensation offered. Luckily the bank that issued the credit card found my account of events convincing.
Mr Clutch could have put their right hand up and said, We made a mistake, we're sorry, here's your money. They'd have won points for honesty and forthrightness, the financial results would have been the same. But, by my experience, you should expect from Mr Clutch neither good work, nor forthrightness, nor honesty. Go elsewhere.
7 years ago
Mr Clutch has a
4.7
average rating
from
2,634
reviews
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