I will like to bring this to your notice, that as a customer I am very discontented and aggrieved by the poor workmanship at Mr. Clutch Swindon branch. I booked for MOT and major service on July 11, 2019 at the Swindon branch for my car in the morning. I told at the reception very particularly to look into the a considerable oil leak and they should have close look at it & repair it. I called them again around 12:30 PM to understand what they have found missing. I was told there is no sign of oil leakage and as MOT has failed I need to get my break pad changed, I consented and gave them a go ahead. I once again reiterated to have a clean look at the oil leak and other issues. I was told to come at 5:00 PM to collect the vehicle. I received a call around 4:50 PM around the same day but as I was close to the branch, I said I am coming over. On reaching I was told the work has not been completed and I can get my car only by tomorrow and MOT done again. I had no choice, I requested that they should complete all by 2:00 PM as I had a major requirement of car the next day. On 12th July, 2019 I got a call around 12:30, that vehicle is ready to be collected. That’s appreciated. I reached branch and enquired about oil leak or any other issue. I was reassured that there is not much to worry about the oil leakage it is minor and outflow is very less. There were few other suggestions not serious ones advised. In few days I started finding various things not usual as they were before. Internal lights had issue, front passenger side window had an issues. I ignored as they were not major. Then 4 days later, on July 16th, 2019 I found car not able to take pickup and getting heavier. I was on motorway and with great difficulty I reached home from Langley. I tried several time the next day to reach Mr.Clutch Swindon office but in vain. I took it to nearby garage and found that turbo intercooler pipe has come out due to poor fitting and its inner seal was broken. I had to get it repaired by paying 30 pounds. On August 10th, 2019 I with my family were going to Newbury to attend function. Between Junction 14 and 13 on the motorway, I found car trembling I was on a 60 miles / hour speed. I immediately pulled it over hard shoulder and inspected of suspected flat tyre. But it was all right, We continued. After going around 2 – 3miles more, again the car started shaking. I cut to the left and suddenly our front left tyre came out loose and it went away from they car. I struggled to get on the hardshoulder. Thankfully there was no vehicle behind us and we were on the left. It was traumatic experience. I called on my road side assistance, who came and inspected the situation. The mechanic asked me whether I have gone to service or garage in near past as the nuts were not screwed and a shoddy work was done. Facing that hardship and help from them, I got a recovery truck and loaded the car and came to Mr.Clutch office. It was a very cold response from the receptionist there. He argued that as I have not booked an appointment he can’t see my vehicle till next weekend. I told him the situation and it was because of poor workmanship and shoddy work of Mr.Clutch Swindon that we almost lost our lives. He argued. I showed him the report of RAC. He got the vehicle parked down. I have asked him to get back to me by Tuesday, i.e August 13th, 2019 on the status. I mailed to their MD, got a response that it will be inspected soon. They have been shirking off their responsibility for the same and giving poor logic, showing their poor customer centricity and workmanship. It is 17 days since, I have not got my car. This is sheer negligence, poor workmanship and unprofessional behavior . Please give me reason, why I should not take legal action and seek punitive action against the company. It was life threatening experience and anything could have happen. I will certainly not recommend Mr. Clutch to my community and friends.