Thank you for your email. I am delighted to inform you that I have received a first class and professional service from your organisation. It is often inappropriate to single individuals for praise but from my experience of dealing with Gareth and Gemma I am full of praise for both. For context, 8 Heol y Dryw was a rented property with me living approx 100 miles away. Therefore I needed a team that I could trust to sell the property in my absence. Gareth lived up to this and more. He has a reputation as one that you would want on your side and I searched him out for this very reason a and he did not disappoint. From the viewings to the negotiations and to the complexities of an absent landlord he stepped up to the plate and smoothed the waters. He went above and beyond the call of duty in securing and completing this sale. An important aspect for an absentee landlord is communication. Throughout the process Gemma was on hand to answer questions and to keep me updated from day to day. She has patience, excellent telephone manner and an eagerness to assist in any way possible.