It is a while ago since I had this disasterous experience but I just came across my emails of complaint to My Baker and I dont think I ever did the review. I am still seething with the fact they didnt deliver anything like the standard of cakes I have had in the past and I felt I had let my daughter down. Rather than a highlight it became the joke of the party. I said I didnt mind how much it cost as it had to be SPECIAL. (paid over £150 and they only refunded 75%). Apart from the aesthetics the cake was dry and most ended up in the bin (which is why they would not refund the whole amount - they said I should have kept it) One of my emails will explain: Morning Jane I could have cried when I opened the box containing the cake last night. It was nothing like I asked and paid for. As you know the colour scheme was white and gold. The cake is yellow. I asked for gold leaf decoration and paid extra for it. This turned out to be a couple of thumb size pieces on the top of the cake and three or four pieces dabbed around the side of the cake. The photo pictures are substandard, very faint and this morning are buckling on top of the cake. There is virtually NO decoration apart from the dated looking piping around the edge of the cake . In addition I asked for HAPPY BIRTHDAY K...... to be put on the cake. This is piped on the flimsy cake board around the edge and not on the cake , is hardly visible and looks like a child has done it. I made it clear that this had to be a special cake as it was for my daughters 30th and I didnt mind the cost but I could have got this standard of cake from a supermarket who do photo cakes. It looks very amateurish and absolutely not up to the standard of cakes I have ordered from other companies in the past at a third of the price. I am really upset and now have to go out to find some decorations to try to improve the look of the cake - not what i should be doing on the day of the party. I have photos I can send but at this moment dont have time. I just wanted to let you know what has happened. It is a shame that you dont have a local baker as I could have taken it back (i feel sorry for the poor lady that had to drive from Wimbledon to deliver it) I WOULD DEFINITELY NOT RECOMMEND ORDERING FROM HERE FOR A SPECIAL OCCASION - IT IS TOO RISKY