Hermes was previously quite a reasonable delivery service. However, since the virus hit the UK, and possibly a huge upturn in deliveries from mail orders, the service has become far less reliable and the reimbursment for lost or misdelivered items is not operating correctly. Locally (Bridgwater. Somerset) we had a report of a dishonest depot working stealing parcels. Have now been waiting on their helpline for ten minutes and been cut off. Dreadful. If Hermes cannot cope with the business they should stop trading.
3 years ago
Myhermes has a
1.2
average rating
from
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