After Looking at Many companies to do our work we decided on Neville Johnson as they really sell their service in the Media and TV . We recieved a visit from the Salesperson and he said he would go away after talking to us and design what we wanted . Another Meeting was booked and we were quite happy with the illustations . After taking time to think about it we decided to go with Neville Johnson and the salesperson started to measure the rooms , We were told that 1 Radiator needed moving . After to paying a Large deposit he told us that it can be booked in for August and we would recieve a call from our account manager on the project . I recieved the call and she complained to me saying the salesman shouldnt discuss dates and he was wrong it couldnt be done in August and she will come back to me on dates after the Surveyor and been to see us nearer the date.The Surveyor turned up and to say we was shocked is a understatement he proceeded to run the salesmens measurements say Quote they were rubbish ,Bit strange to say to a client ,We were told that the Plugs were in the wrong place so we atto pay for a Electrcian to move them again .I was told in order to book the job in I needed to pay the next instalment and I did . Anyway after many calls to Neville johnson our instalation was booked for the 5th October we were told it was a 4 Day Job . On the 5th a Van turned up with the Materials it was a lad on is own no men from Neville Johnson to be seen , So I atto unload the Van with the lad . The Men turned up around 11am and started the work . To be honest the lads done a really good job however Neville Johnson once again got the parts wrong there were draws damaged and other stuff was incorrect , We were told they would order them and be back on Monday to finish the job , After taking a week off work me and my wife were shocked how bad the service was . After calling the furfillment manager he came out to our house to tell us it wouldnt be completed Monday he didnt order the parts until he came out to see . Well 2 weeks on we are still waiting for the parts and the job isnt finished . I can only speak about our experience and say The service or organisation of the company is shocking and the 2 people that installed our home office done a good job ,But we paid a lot of money to Neville Johnson and they got or are getting it wrong badly . Summary you pay a lot of money for a very poor service !!! we have paid Neville Johnson 80% of the money and Still waiting